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Our Promise

We promise that we’re committed to your holiday, your way.

Why is Harbour Holidays different from every other holiday cottage company? Here are some promises we make and never, ever break.

We promise to help with your holiday from research to check out.

Our local team is at the end of the phone, online, and in the office in town, to assist you before, during, and after your holiday. We’re here, in person, to help with advice or any issues you experience throughout your stay.

We promise personal service and expertise from local people.

Like a friend in town, we’ll give you personal recommendations and advice to make the most of your holiday. We live here in Padstow and know it more intimately than any other holiday cottage company.

We promise to be authentic and honest.

We only choose holiday cottages that suit us and our guests. When you ask us about a property, we’ll give you an honest opinion about whether it will suit you. We don’t upsell or overstate what we offer.

We promise to find your perfect holiday cottage match. 

We will use our expertise, personal service, and choice from the widest range of properties in the area, to match you to the best holiday cottage for your stay.

We promise that all of our properties meet VisitEngland standards.

All of our holiday cottages are inspected and graded by VisitEngland. Whether it’s a 3-star, 4-star or 5-star Gold, each property has been rigorously inspected to meet the standard’s highest criteria.

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