Harbour Holidays

What Do Our Star Ratings Mean for You?

We have every last one of our properties assessed annually by Visit England. And we only accept those rated 3 Star or over.

From the good quality of three star properties to the excellent standards of five star, not to mention the gold awards that bring something extra, check out the official star ratings explanation to find out what each rating means and what you can expect:

All properties are assessed by Visit England on an annual basis and star ratings awarded. The star ratings awarded by Visit Britain for self catering accommodation are as follows:

3 star rating
The property will have a good, to very good overall level of quality and a good standard of maintenance and decoration. There will be space and good quality furniture. All double beds will be accessible from both sides and microwaves will be available.

4 star rating
In addition to what is provided at the three star level, the accommodation will have an excellent overall level of quality. There will be very good attention to detail, which will be obvious throughout. There will either be access to a washing machine or if not provided in the property a 24 hour laundry service.

5 star rating
In addition to what is provided at a four star level, there will be an overall level of quality with high levels of décor, fixtures and fittings, together with excellent standards of management efficiency and guest services. There will also be a range of accessories and personal touches. Please note that many of the properties may provide some of the facilities and equipment found at a higher level of star rating..

For details of the Visit England standards in full, please click here and see the ‘self catering accommodation standards’ download.

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